OVERVIEW
Welcome to CoolPaw™! The terms "we", "us" and "our" refer to CoolPaw™. CoolPaw™ operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). CoolPaw™ is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.
To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent that all information provided is accurate and complete.
You are responsible for maintaining the security of your account and all activity under it.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device.
We do not guarantee that product appearance or quality will meet your expectations.
Product descriptions and availability may change at any time without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Your order is only confirmed once payment is processed and accepted.
All purchases are subject to our Refund Policy (/policies/refund-policy).
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice.
The price charged is the price displayed at checkout.
You agree to provide accurate payment and billing information.
SECTION 5 - SHIPPING AND DELIVERY
Orders are processed within 1–2 business days.
Delivery times are estimates and may vary due to external factors.
Risk of loss transfers upon delivery of the product to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website is the property of CoolPaw™ and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided "as is" without warranties.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites linked through our store.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
CoolPaw™ is powered by Shopify. All transactions are between you and CoolPaw™, not Shopify.
SECTION 10 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy (/policies/privacy-policy).
SECTION 11 - FEEDBACK
Any feedback you submit may be used by us without restriction.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies at any time.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes or violate any laws.
SECTION 14 - TERMINATION
We may terminate access to our Services at any time if Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
Services and products are provided "as is" without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
We are not liable for any damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify CoolPaw™ against any claims resulting from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is found invalid, the remaining provisions remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and CoolPaw™.
SECTION 20 - GOVERNING LAW
These Terms are governed by the laws of France.
SECTION 21 - CHANGES TO TERMS
We may update these Terms at any time.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@cool-paw.store
CoolPaw™